What are the Customer Service hours? General Overview of Customer Support Understanding the Different Teams of Winning Putt An Introduction to Bug Reporting Relevant Terminology Compensations
What is Winning Putt? What are the system requirements? I can’t patch the game or connect, what can I do? Why do I get "Failed to initialize the Game Startup Interface" message? What if I can't get the game to start? How can I adjust window font and size?
What can I do if I keep disconnecting? I made a mistake and am unhappy with my situation, can you help me? Why can't I open my Gold Membership? Why am I not receiving any more guild experience points? How can I fix my swingbar when it goes invisible? Why can't I move in the square and why is everything blue?
Where can I learn how to play Winning Putt? How do I check the Scoreboard? How do I learn the topographic information of the shot location? Can I reconnect to the game after being disconnected? How do terrain and weather affect my shots? What is Lucky Ball?
Who do I contact when unauthorized charges are made to my account or I have been blocked from purchasing platinum? What is Payment Wall? Are Paymentwall and Platinum purchases secure and safe? How long does a Platinum purchase take? After I purchase platinum, will I be eligible for a refund? What happens to the Platinum I spent in the event of a server or game wipe?
How can I find all of the NPCs? How do I speak to NPCs? How do I check my play records? How do I change my title? How do I check my Mission log? How do I access Training Management?
Even though I have the points, why haven't I been promoted? Why am I losing my ranked points for no apparent reason? Why did I get a loss after my opponent disconnected from our Ranked Round?
What are Stats and what do they do? Can I raise my stats? What do Mentality and Stamina do? Are there items that will improve my stats?